Customer Tools - FlexiVan

Take control of managing your chassis using AIM360. FlexiVan’s proprietary platform gives you near real-time visibility and provides network insights by harnessing the data collected from your fleet. Use your AIM360 login to also access important account information, including balances and outstanding invoices, in one centralized hub

Chassis Lookup>

Enter your equipment number, license plate or VIN to look up a chassis with ease.

Roadside Service>

Our dedicated team is committed to getting you back on the road. Whether it’s roadside assistance or help reporting a damaged chassis, we are equipped to solve any problems with minimal down-time.

Incident Reporting>

In the event of an accident involving a FlexiVan chassis or if there is an incident involving a lost or stolen FlexiVan chassis, please click here to report the incident within 24 hours from when the incident occurred.

Tolls & Citations>

Our new traffic toll program offers immediate back-up toll coverage for our motor carrier customers.

Inspections>

Federal law requires that detailed inspection reports be provided to Intermodal Equipment Providers (IEP) to ensure the proper safety, maintenance and repair of all equipment.

Dispute a Bill>

Dispute a Pool Invoice through our portal. Disputes need to be submitted within 30 days of Invoice Date. Unregistered customers must first register with FlexiVan before submitting disputes on our customer portal AIM360.

Street Turns>

Motor Carriers can submit requests by logging into AIM360 and requesting to change possession of equipment for any participating pool.

Pool Login>

Pool users can sign in here to Book an Chassis for FACP & FCCP

Pay A Bill>

Pay a bill without having to log in to your account by doing an invoice search here. Until further notice, online Credit Card payments may not exceed $10,000.