Roadside Service

Roadside Service

Helping You Get Back on the Road Quickly

Whether it’s roadside assistance you need or guidance on reporting a damaged chassis due to an accident, we’re here to help you. We’re committed to getting you back on the road as soon as possible and resolving any problems with minimal down-time.

Read more on our Road Service Policy.

Incident Procedures

In the event of an accident involving a FlexiVan chassis or if there is an incident involving a lost or stolen FlexiVan chassis, please follow the steps below to ensure you can safely report the incident and get back on the road as soon as possible.

  • Obtain a police report
  • Notify your insurance company about the accident or lost/stolen chassis
  • Submit an Incident Report to Flexivan

If you need to speak with someone at FlexiVan regarding your accident, call 1-866-883-5394.

Approved Repair Vendors


Downtime Fleet Services

24 Hour Service

866-965-9288 Email


McGriff Tire

Open 24/7

800-388-1805 Email

Charleston, SC/ Savannah, GA

Reliable Fleet Service

Open Mon – Fri, 08:00 to 17:00

843-303-1691 Email

Dallas, TX


Open 24/7

214-241-2274 Email

Garden City, GA

Container Maintenance

Open Mon – Fri, 07:30 to 16:00

912-656-6427 Email


Deaton Truck Service

Open Mon – Fri, 08:00 to 17:00

260-450-6437 Email

Gulf (Tires Only)

Southern Tire Mart

Open 24/7

877-786-8473 Email

Houston, TX

P&B Intermodal

Open 24/7

551-252-7817 Email

Jacksonville, FL


Open 24/7

904-619-1018 Email

Los Angeles/ Long Beach, CA

Long Beach M&R

Weekdays 8 a.m. – 5 p.m.

562-983-1534 Email

New Orleans, LA


Open Mon – Fri, 07:00 to 16:00

504-326-6696 Email

Norfolk, VA

Container Maintenance

Open Mon – Fri, 07:30 to 16:00

757-487-0240 Email

NY City/NJ Area

Road Runner Towing & Truck

Open 24/7

201-538-0420 Email

Oakland and Central Valley (Sacramento to Fresno)

STAR Leasing

7 Days a Week/24 Hours

877-806-9756 Email

Oakland, CA

Mobile Trailer Works

Weekdays 8 a.m. – 5 p.m.

206-321-2477 Email

Portland, OR

Mobile Trailer Works

Open Mon – Fri, 07:00 to 15:30

503-849-0787 Email

Seattle & Tacoma, WA

Integrity Fleet Services

Open 24/7

253-656-6753 Email

Seattle & Tacoma, WA

R&S Chassis

Open Mon – Fri, 06:00 to 18:00

206-427-6950 Email

U.S. Northeast

Roadrunner Towing & Truck Service

24 Hour Service

201-538-0420 Email

Chassis Repair Service Simplified

For expedited chassis breakdown service, download the AIM360 app. It can connect drivers with the optimal service technician directly and help get drivers back on the road faster. It’s chassis repair service, simplified.

  • Improve Drivers Experience
  • Resolve Breakdowns Quickly
  • Increase Productivity
Log in to AIM360>